Helium 10 Customer Service

Helium 10 Customer Service is avaiblable 24/7/365 and reachable through different channels. It’s available in English, Spanish, Deutsch, Italian and Chinese.

Pro tip: make sure you have a promo applied. If you don’t have one, check our Helium 10 discounts page and ask the customer service to apply one of our codes.

Let’s check the different way you can contact them out:

Live chat support

The most straight forward way to contact Helium 10 is using the chat built inside the app and supported by Zendesk. Helium 10 paid users can access immediate assistance  from the user’s dashboard, providing a quick way to get answers to urgent questions.

There’s an AI assitant but you can always request to speak to an agent. The AI assitant will guide you through Helium 10’s Knowledge Database answers.

Email Support

For more detailed inquiries or issues that require thorough investigation, Helium 10 offers email support. Users can send their questions or concerns to a designated support email address and receive a comprehensive response from the Helium 10 support team.

Help Center

We just discussed Helium 10’s Knowledge Database. Well, it’s actually called Help Center and it’s an A to Z knowledge base with articles, guides and FAQs covering a wide range of topics related to Helium 10’s tools and features. This self-service option allows users to find answers to common questions without needing to contact support directly.

Social Media

You can contact support during office ours on:

• Helium 10’s Facebook
• Twitter
• Youtube
• LinkedIn
• Pinterest
• Instagram
• TikTok

Q&As, training and webinars

Helium 10 constantly offers training sessions, webinars, video tutorials or their podcast in Spanish / English to help users maximize the use of its tools. Sometimes you can catch live Q&As with people like Bradley Sutton and ask them your questions about the software.

Headquarters

Well, we don’t recommend that, but you can always show up at their headquarters in Irvine, California. While we wouldn’t do that (at least without an appointment), first call 6264845125 just in case